Synchronizing campaign responses

Each time you synchronize responses, only those product sales that have occurred since the last time the process was run are processed.

If you synchronize responses for an inactive campaign, no responses are generated. If you change a campaign status to Active and then synchronize responses, only those responses entered after activating the campaign are recorded. iMIS ignores the responses entered when the campaign was inactive.

To synchronize responses

1.  From Marketing, select Campaign definition.

2.  Click Sync. Responses.

A status message displays noting that the responses are being synchronized.

3.  Go to System Setup > Workflow Monitor  (on desktop) or Tools > Workflow (on your iMIS-enabled website) to observe the synchronization's status.